Job Description
Role: UI/UX Designer
Duration: Full Time / Contract -W2 / C2C ( ONLY LOCALS)
Location: Atlanta, GA ( On-Site)
Accepting H1B Transfer Cases.
Experiences Required for This Role - Retail, Hospitality and Customer facing Mobile app Experience.
UX Research - At least 3 years of experience and use cases with the following:
- Conduct primary and secondary user research
- Conduct and evaluate quantitative and qualitative research
- Perform market and ethnographic research
- Work closely with cross-functional teams to identify and evaluate research topics
- Plan and implement user research strategies and methodologies
- Advocate research findings to diverse audiences through written and oral presentations
- Mentor and coach junior UX researchers on the team
- Perform usability studies with consumers
- Ask questions, gather data, and analyze data
- Use a diverse set of UX research tools
User Acceptance Testing - At least 3 years of experience and use cases with the following:
- Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
- Helping to discover problems while the service is being developed, not once it is live
- Checking the operating environment to make sure test results are valid
- Helping increase user and agency confidence in future service or product delivery
- Helping reduce the risk of reputational damage
- Recruiting and leading testing groups
- Running research sessions with users
- Understanding accessibility issues and engage with team to build with equality
Digital Platforms, Tools, & Discipline - At least 3 years of experience and use cases with the following:
- Working with enterprise scale digital platforms and products
- Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS Teams, Confluence
Performance in Complex Situations - At least 3 years of experience and user cases with the following:
- Communication and collaboration with state-wide partners
- Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
- Comfort in blazing a path through an ambiguous work environment
- Judgement fitting to the ever-changing environment
- Government-specific task management
Knowledge, Skills and Ability UX Research & Testing
- Ability to share research results quickly and effectively
- Ability to perform all research-related tasks including research, planning, evaluating, and iteration
- Ability to formulate specific, answerable, and practical questions
- Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
- Experience with remote testing tools
- A strong desire for creative problem-solving with a positive attitude
- Excellent time-management skills
- Knowledge of best practices for user experience research and testing
- Willingness to participate ethnographic research and interviews
Performance in Complex Situations
- Ability to distill complex concepts into simple ideas
- Exceptional verbal and written communication skills
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
- Comfort in blazing a path through an ambiguous work environment
- Prioritization, organization, and triage in an independent environment
- Understanding of the Agile development process
Team Player
- Supporting teammates' skills and behaviors development and delivery
- Communication and collaboration with state-wide partners
- Creative and analytical thinking with strong problem-solving skills
- Judgement in dealing effectively and diplomatically with government staff
- Ability to maintain strict confidentiality
Preferred Skills & Qualifications Other Desirable Skills
- A bachelor's degree or higher in graphic design, marketing, communications, or related field
- 2 years professional experience in design, communications, management, or testing
- 1 year of user-centered design
- 1 year of user research and analytics
Job Tags
Full time, Contract work, H1b, Local area, Remote work